About delivery and payment

To ensure you can shop with peace of mind, we would like to provide you with the following information about delivery and payment methods.

・About delivery

Delivery company

Yamato Transport

Delivery area

All over Japan

*Please contact us if you would like to have your order shipped overseas.

Delivery time

Once shipped, the product will usually be delivered within 5 to 10 days.

There may be delays due to weather or traffic conditions.

postage

Free shipping nationwide (shipping costs are covered by our store for all orders)

・Payment method

Credit card (Visa / MasterCard / American Express / Discover)

・Notes

- If we are unable to confirm your payment, we may cancel your order.

- If you wish to change your shipping address after placing your order, please contact us.

- If the product is returned due to the expiration of the delivery deadline or refusal to receive it, the following fees will be charged.

・Round-trip shipping fee

・Packing fee (1,000 yen)

・Payment fee

・Refund transfer fee

*If the product is returned, the amount will be refunded minus the above fee.

*Once you have completed your order, you will be deemed to have the intention to purchase, and a contract will be concluded in accordance with the Distance Sales Act.

・Contact method

If you have any questions, please feel free to contact us.

-inquiry

- Email: info@terrilux.com (We will respond within 2 business days)